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[#10485] The confirmation link is confusing as it is case sensitive

Date:
2007-05-01 06:44
Priority:
3
Submitted By:
Daevid Vincent (dae51d)
Assigned To:
Nobody (None)
Category:
None
State:
Open
Summary:
The confirmation link is confusing as it is case sensitive

Detailed description
This email I got was extremely confusing and frustrating. The first thing that is confusing is the _ in the hash. in
my email client, it looks like a space, since the link is already underlined. the even MORE frustrating this is that
you show my username in _lowercase_ when I registered with it in UPPERCASE. What's worse, is that it *is* case sensitive
when you click the hash link. So I tried over and over with DAE51D and kept being denied access, yet, I could recover
my password and also "login" (which then says I'm pending) with the UPPERCASE 'DAE51D'.

I think the email should just be a verification and not require the login. this is how many other sites do it. you click
the link, and you're golden. no re-logging in or any of that crap.

-----------------------------------------------------------------------------

Thank you for registering on the RubyForge web site. You have
account with username dae51d created for you. In order
to complete your registration, visit the following url: 

<http://rubyforge.org/account/verify.php?confirm_hash=_984a0eaa04f842b489ad59841dcbcc25>

(If you don't see any URL above, it is likely due to a bug in your mail client.
Use one below, but make sure it is entered as the single line.)

http://rubyforge.org/account/verify.php?confirm_hash=_984a0eaa04f842b489ad59841dcbcc25

Enjoy the site.

-- the RubyForge staff

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Followup

Message
Date: 2010-08-17 17:33
Sender: Daniel Hoelbling

I had the same problem. The problem is that the verification
login requires a lowercase username, I registered with a uppercase
username so I was denied access (mind you, normal login with
uppercase username works)
Date: 2007-05-01 09:44
Sender: Tom Copeland

Hello Daevid -

Sorry to hear that you had a frustrating experience.  Yup, GForge
lowercases the username that you enter, so that's why it's lowercased
in the email.

Yours,

Tom

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