Fwd: Issue.new

Nick Quaranto nick at quaran.to
Sat Aug 4 18:04:48 UTC 2012

Just a heads up, I've added an autoresponder to help.rubygems.org. I'm
ALMOST at Inbox Zero!


---------- Forwarded message ----------
From: RubyGems <
tender+d3021493176ff97b8b5cffc35c68f4542804604ed at tenderapp.com>
Date: Sat, Aug 4, 2012 at 1:56 PM
Subject: Issue.new
To: nick+tester at quaran.to

Hey there! We've got your issue, don't worry! Here's 3 points we'd like to
share with you about it:

1) RubyGems.org is a volunteer run service. Please keep this in mind that
we (the RubyGems/RubyGems.org teams) don't actively staff this support
site, and we answer issues when we get free time.

2) If you're having trouble installing a gem, chances are we can't help
you. Please head to http://stackoverflow.com and ask there, or contact that
gem's maintainers/support forums instead.

3) If you have an *EXTREMELY* urgent issue, please contact
nick at quaran.todirectly about it, or mention @qrush on twitter. Please,
this is only for
"world's on fire, I can lose my job" type stuff. Hopefully that won't
happen to you.

Thanks for being patient with us.

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